A: If you're not completely satisfied with your purchase, we accept returns within 30 days of receipt. Items must be unopened and in their original packaging. To initiate a return, email us at info@tampabayspicecompany.com with your order number and reason for return. Return shipping costs are the customer's responsibility unless the return is due to our error. Refunds will be processed within 7-10 business days after we receive the returned products.
A: At Tampa Bay Spice Company, your privacy and security are paramount. We utilize industry-standard encryption technologies and Secure Socket Layer (SSL) certificates to safeguard your personal and payment details. All data transmitted between your browser and our servers is encrypted and protected against unauthorized access. We also adhere to all relevant privacy laws to ensure your information remains confidential. For more details, please refer to our Privacy Policy page or contact us at info@tampabayspicecompany.com.
A: At Tampa Bay Spice Company, redeeming your loyalty points is quick and easy. First, make sure you are logged into your account on our website. Add the desired handcrafted spices, rubs, or marinades to your cart. During the checkout process, you will see an option to apply your loyalty points. Simply select the amount of points you wish to redeem, and the equivalent discount will be automatically applied to your order total. If you encounter any issues or have questions, our customer service team is always available to assist you. Enjoy the rich flavors and savings! For any loyalty program inquiries, please contact us at info@tampabayspicecompany.com.
A: Once your order is processed and shipped, you'll receive a confirmation email with your USPS tracking number. Use this number to track your package in real-time on the USPS website. Delivery typically takes 3 to 7 business days, depending on your location. If you have any questions, our customer service team is here to assist you.