A: If you're not completely satisfied with your purchase, you can return it within 30 days of receipt. Items must be unopened and in their original packaging. To initiate a return, email us at info@tampabayspicecompany.com with your order number and reason for return. Return shipping costs are the customer's responsibility unless the return is due to our error. Refunds will be processed within 7-10 business days after we receive the returned products.