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  • Q: How do you protect my personal information?
    A: Your privacy and security are our top priorities at Tampa Bay Spice Company. We use industry-standard encryption technologies and Secure Socket Layer (SSL) certificates to protect your personal and payment details. All data transmitted between your browser and our servers is encrypted and safeguarded against unauthorized access. We also comply with all relevant privacy laws to ensure your information remains confidential. For more details, please refer to our Privacy Policy page or contact us at info@tampabayspicecompany.com.
  • Q: How can I track my order and when should I expect delivery?
    A: After your order is processed and shipped, you'll receive a confirmation email with your USPS tracking number. Use this number to track your package in real-time on the USPS website. Delivery usually takes 3 to 7 business days, depending on your location. If you have any questions, our customer service team is here to help.
  • Q: What is your return policy?
    A: If you're not completely satisfied with your purchase, we accept returns within 30 days of receipt. Items must be unopened and in their original packaging. To initiate a return, email us at info@tampabayspicecompany.com with your order number and reason for return. Return shipping costs are the customer's responsibility unless the return is due to our error. Refunds will be processed within 7-10 business days after we receive the returned products.
  • Q: Where do you deliver?
    A: We ship our handcrafted spices, rubs, and marinades across the United States. Currently, we do not offer international shipping, but we're working to expand our reach. For any shipping inquiries, contact us at info@tampabayspicecompany.com.
  • Q: What payment methods do you accept?
    A: We accept all major credit and debit cards, as well as PayPal for online purchases and offline payments. If you have any payment-related questions, email us at info@tampabayspicecompany.com.
  • Q: How do I redeem loyalty points at Tampa Bay Spice Company?
    A: At Tampa Bay Spice Company, redeeming your loyalty points is quick and easy. First, make sure you are logged into your account on our website. Add the desired handcrafted spices, rubs, or marinades to your cart. During the checkout process, you will see an option to apply your loyalty points. Simply select the amount of points you wish to redeem, and the equivalent discount will be automatically applied to your order total. If you encounter any issues or have questions, our customer service team is always available to assist you. Enjoy the rich flavors and savings! For any loyalty program inquiries, please contact us at info@tampabayspicecompany.com.
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